Welcome to FamZen. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
1. Acceptance of Terms
By using FamZen, you confirm that you are at least 18 years old or have the consent of a parent/guardian to use our services. Your continued use of our website constitutes acceptance of these Terms and Conditions.
2. Use of Website
- You agree to use FamZen solely for lawful purposes and in a manner that does not infringe upon the rights of others.
- You must not misuse the website by introducing viruses, attempting unauthorized access, or engaging in fraudulent activities.
- We reserve the right to suspend or terminate your account if you violate these terms.
3. Account Registration
- To place an order, you may be required to create an account with accurate and up-to-date information.
- You are responsible for maintaining the confidentiality of your account details and all activities under your account.
- FamZen is not liable for any unauthorized use of your account.
4. Orders and Payments
- By placing an order, you agree to purchase the selected products at the listed prices.
- Prices are subject to change without prior notice, but you will always be charged the price displayed at the time of purchase.
- Payments must be made through the secure payment methods provided on our website.
5. Shipping and Delivery
- Delivery times may vary depending on your location and product availability.
- We strive to ensure timely delivery but cannot guarantee specific delivery dates.
- FamZen is not responsible for delays caused by third-party couriers, unforeseen circumstances, or incorrect delivery details provided by you.
6. Returns, Refunds, and Exchanges
- Returns or exchanges are accepted only if the product is eligible under our Return Policy.
- Items must be returned in their original condition and packaging within the specified timeframe.
- Refunds will be processed using the original payment method, subject to verification.
7. Product Information
- We make every effort to ensure product descriptions, images, and prices are accurate.
- However, errors may occasionally occur. In such cases, we reserve the right to correct them and notify you before processing your order.
8. Intellectual Property
- All content on FamZen, including text, images, logos, designs, and trademarks, is the property of FamZen and protected by copyright laws.
- You may not copy, distribute, or use any material from our website without prior written permission.
9. Limitation of Liability
- FamZen is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our liability is limited to the value of the product purchased from us.
10. Privacy
- Your personal information is collected and processed in accordance with our Privacy Policy.
- By using our website, you consent to the collection and use of your data as outlined in the policy.
11. Third-Party Links
Our website may contain links to third-party sites. These are provided for convenience only, and FamZen is not responsible for the content, policies, or practices of such websites.
12. Changes to Terms and Conditions
FamZen reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective once posted on this page. Continued use of the website after changes means you accept the updated terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the courts in Nigeria.
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